Terms of service

Terms of Service

Welcome to ClearLatch. By using our online store or placing an order, you agree to these terms.

Products and suitability

We offer baby and pet gates in different styles. Review the selected style, dimensions, features, and installation information before ordering. Measure your opening and follow the instructions supplied with your gate. A safety gate is not a substitute for adult supervision. Product appearance may vary slightly from how it appears on your screen.

Orders and payment

Prices are shown at checkout. Any applicable taxes or charges will be displayed before you place your order. We may contact you if there is a problem with an order, including an unavailable item, incorrect information, or a payment issue. If we cannot fulfill an order, we will cancel the affected item and refund the amount paid for it.

Shipping and returns

Our Shipping Policy explains delivery estimates and tracking. Our Return and Refund Policy explains the 30-day return process. Please review both policies before ordering.

Use of the store

You agree to provide accurate information when ordering and not to misuse the website, interfere with its operation, or use it for unlawful purposes. Content on this store, including product descriptions, images, and branding, may not be copied or used commercially without permission.

Third-party services

Our store uses Shopify and other services to support checkout, payments, delivery, and site operation. Their own terms may apply when you use their services.

Changes and applicable rights

We may update these terms by publishing a revised version on our store. Changes do not remove rights that apply to an order you already placed. Nothing in these terms limits rights you have under applicable law.

Contact

For questions about these terms or an order, email support@clearlatch.co.